Vaughan's Most Trusted Jewellery Repair Shop

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for over 40 Years.

Book an Appointment

Our Jewellery Repair Process

Book an in-store appointment

To ensure that we are able to prioritize your needs and set aside the appropriate amount of time to offer you the best experience possible, please get in touch with us via phone to book your in-store appointment ahead of time. We occasionally accept walk-ins, but setting an appointment will guarantee your time with us.

Bring in your broken pieces

We will sit down with you and evaluate the severity of damage. In less than 20 minutes, We'll give you a clear answer as to whether or not we can take on the repair and offer you a rough estimate of what the cost will be.

Decide what you want to do

We understand that sometimes the cost of repair can outweigh the necessity to get it fixed, so at this point the power shifts back to you. Either you can walk out of the store with the information we provided you or you can leave the piece with us and we can proceed with the work.

Pickup your repaired jewellery

Most repairs take between 2-4 weeks to complete, depending on the severity and uniqueness of the piece. We always remain in contact with you throughout the process and will notify you immediately when your completed piece is ready for pickup.

We offer FREE watch resizing

Frequently Asked Jewellery Repair Questions

What kind of repairs do you do?

We assess a wide range of jewellery repairs, including ring resizing, chain and clasp repairs, stone tightening or replacement, prong work and restoration of worn or damaged pieces. Bring your jewellery to our Maple store so we can examine it and recommend the best solution.

How long does jewellery repair take?

Most repairs take approximately two to four weeks, depending on the damage, complexity and unique requirements of the piece. We will explain the expected timeline and contact you as soon as your jewellery is ready for pickup.

Do you have a warranty on repaired jewellery?

Warranty coverage may depend on the repair performed and the condition of the original piece. We will explain any applicable coverage and care recommendations when reviewing your repair.

Do you repair watches?

Please contact us or bring your watch into the store for an assessment. The services available will depend on the watch, its condition and the type of work required.

How much does jewellery repair cost?

Repair costs vary based on the condition of the piece, the materials involved and the work required. We will assess your jewellery and provide an estimate before you decide whether to proceed.

Do I need to book an appointment?

Appointments are recommended so we can reserve time to examine your jewellery and discuss your options. We occasionally accept walk-ins, but an appointment guarantees dedicated time with our team.

Do you offer emergency repair with a quick turnaround time?

Rush service may be available for certain repairs, depending on the work required and our current production schedule. Contact us as soon as possible, and we will let you know what can realistically be completed within your timeframe.